Main Phone: 607.723.1676 – choose one of the options to best route your call:
During Office Hours:
- Press 1: For Billing
- All others wait on the line for the next available receptionist.
**You can also contact the office with NON-URGENT matters through the Patient Portal; your questions will be answered during office hours.
Lunchtime & After Hours:
- Press 1: For Urgent Calls Requiring Attention of a Physician.
- Press 2: If you are a Hospital with Outpatient Test Results.
- Press 3: If you are Returning a Doctor’s Call After Hours.
- Press 4: To leave a message regarding An Appointment, Prescription Refill or Non-Urgent Matter.
**After hours calls to the on-call provider are for urgent issues only. This does not include appointment requests or prescription refill requests.
If you have a true emergency, please call 9-1-1.
PARTICIPATING INSURANCES
IT IS THE PATIENT’S RESPONSIBILITY TO UPDATE AND PROVIDE THE MOST CURRENT INSURANCE CARD UPON ARRIVAL TO OUR OFFICE.
IF WE DON’T HAVE THE CORRECT INFORMATION THE PATIENT IS RESPONSIBLE FOR ANY BALANCE DUE.
- AARP
- AETNA
- CDPHP
- CHAMPVA
- CIGNA/MVP
- DEVOTED HEALTH
- EXCELLUS BCBS
- GHI-HMO ONLY
- NY MEDICAID (BROOME COUNTY)
- MEDICARE
- MEDICARE RAILROAD
- MVP
- OSCAR HEALTH
- TRICARE
- UNITED HEALTHCARE
- UNITED HEALTHCARE EMPIRE
MEDICARE ADVANTAGE PLANS
- AETNA MEDICARE
- EXCELLUS MEDICARE
- CDPHP MEDICARE
- CIGNA MEDICARE
- HUMANA MEDICARE
- MVP MEDICARE
- UNITED HEALTHCARE MEDICARE